Organizations often use training, facilitation, and workshops interchangeably, despite their very different effects on employees and outcomes. This article explains how each approach works, what research shows about their impact, and how leaders can choose the right method for their organizational challenges.

Most training programs fail to change how people actually work. Decades of research show the issue is not motivation or engagement, but design, context, and reinforcement. This article explains what evidence reveals about learning transfer and how organizations can build training that leads to real behavior change.